Before this Nokia have released the Nokia Software Recovery Tools( Currently Lumia Software Recovery Tools ) to help Nokia Phones users to troubleshoot their phones by re-install their phone OS in order to make their phone problem-free / factory resetted by using the OS image provided by them..
In the easy way to understand :
Lumia Software Recovery Tool can help you to reset and recover your phone software at home, if your phone is experiencing software related or software update problems. With Windows Phone 8 models, you can also use Lumia Software Recovery Tool to recover your phone in case your phone is not responding, it appears to be stuck, or it is not starting. -Taken from Microsoft Mobile FAQ
Prerequisites for your computer (PC):
- Microsoft Windows 7 or newer.
- USB cable to connect your phone to the computer.
- Minimum 4 GB free storage space.
Supported phones:
-
Lumia phones
-
Asha and Series 40 phones that have USB interface
-
Series 30+ phones that have USB interface
-
Nokia X2 platform phones
-
Symbian phones
Taken from Microsoft Mobile FAQ
Before this I have tried on my Lumia 625 , i’ll update about it later…
But first Let;s get started with our Nokia C3 running on S40…
Before you started to Flash your phone with LSRT , you’ll need to backup your phones before proceeding with it..because in the next step, LSRT will completely removed all items or format your phone.
Ok First of all :
Backup your phone ( in this tuts i’m using Nokia C3 ) using Nokia Suite, you can get it here : http://www.microsoft.com/en-my/mobile/support/product/nokia-suite/
2nd :
Next get the Lumia Software Recovery Tools here from Microsoft Mobile Support Site : http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/LumiaSoftwareRecoveryToolInstaller.exe and install it.
After the installation finished, Run LSRT and wait for it to detect your phone.After it detected your phone, it will show like this (refer image below)
Click Install to proceed.
3rd :
Next , you will get a message that you must acknowledge it before proceed to download the software..
This message is important and you may lost any important things you left on your phone if you are not creating any backup before.
Tick on the box and Continue
4th :
LSRT will prepare and start to download the Nokia C3 Software Package from their server.This will take 1-5 min or 5-10 min.Leave it until the downloads done
5th :
After the download done, LSRT will start to install the downloaded software into your phone.At this stage , do not touch or do anything with your phone. Just follow the on screen message.
Finally :
After the installation completed , LSRT will attempt to restart your phone in around 2 minutes.If your phone isn’t restarting and in my case it showing Test Mode , you are safely to remove the battery and restart your phone and you’re no longer need to connect it back since the installation has done..
Sir i m trying to connect my nokia x2 phone to LSRT softwere but it is not detecting my device.. There fore plz help me what i hv to do.
Hi, thanks for drop in here. May i know Is it the Phone Can be turned on ? Did you try to reboot it ? If it still persist.. You may want to try the “My Phone Does not start up or respond button” on the front page of the app. Please make sure that the battery is full, Cable is not disturbed or disconnected while it in installing process..
Heii…i hv attempted all possible way for connecting my phone to LSRT softwere…
(1) i hv connected my phone through data cable nd as instructed i press power button along with down volume button.
Bt then a black screan comes along with writing nokia nd nothing happens.
(2) i hv also tryed to reboot mu device bt then also nothing happen.
It alaways show select the proper usb connection.
Nd when i connect my device to nokia pc suit it shows ur phone is in file transfering mode therefore change it
Bt nokia x2 dose not show any other option except file transferring.
So plz help me how i can over come with dis problem.
Im suggest you to uninstall and reinstall back the LSRT and also try to uninstall your phone Driver under Universal serial bus devices in the Device Manager.
Try to check this link out…From Microsoft Mobile Support
http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA143807
Btw may i know why you wanted to Reinstall the Nokia X2 Software?
Heii…i dont want to reinstall my nokia x2 softwere rather i m doing dis to update my nokia x softwere ncoz new version is launched in market.nd my phone is not able to detect the new version. Whenever i cheak it shows u r up to date.
Oh i see, Although LSRT can update your phone software but i do not recommend to use this for Software update. Since LSRT will fully erase all your contents in your Phone into Factory State, with Fresh image from MSFT Servers.. You may try change your region To other country and try check back for the update. Im sure there should be an update for your Nokia X2.
As i know it was Nokia X Software Platform 2.1 (2.1.0.12) is the latest software.
Sorry for any incovenience